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Customer & Membership Queries

Need some help? Feel free to get in touch with us if you have any questions or membership queries using the contact details below and our team will be back in touch with you.

E-mail: support@florencemarinex.eu

Our customer service team will endeavour to respond to your request within 1 to 2 working days.

Where is my order? Visit our tracking page to locate the whereabouts of your shipment(s).

Retail Partners & Marketing Queries

For marketing enquiries or information on becoming a retail partner with us, please contact us at florence@hectic.info. Our B2B team will be happy to get back in touch with you with options for partnering with us.