Delivery to Europe
Orders are processed and shipped within 1 to 2 business days. During busier times it can sometimes take a little longer.
Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.
METHOD |
COST |
TIMING |
ZONE 1
STANDARD DELIVERY (ON ORDERS OVER €150)
STANDARD DELIVERY (ON ORDERS UNDER €150)
|
FREE
€4.99
|
2-5 WORKING DAYS |
ZONE 2
STANDARD DELIVERY (ON ORDERS OVER €150)
STANDARD DELIVERY (ON ORDERS UNDER €150)
|
FREE
€5.99
|
2-5 WORKING DAYS
|
ZONE 3
STANDARD DELIVERY (ON ORDERS OVER €150)
STANDARD DELIVERY (ON ORDERS UNDER €150)
|
FREE
€6.50
|
3-7 WORKING DAYS
|
|
€8.50
|
3-7 WORKING DAYS
|
ZONE 5
STANDARD DELIVERY
|
€8.99
|
5-7 WORKING DAYS
|
ZONE 1
Germany, Netherlands, Belgium
ZONE 2
Denmark, Luxembourg, Austria, Poland, France, Ireland, Spain, Monaco, Czech Republic, Portugal, Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia, Greece, Malta
ZONE 3
Italy, Sweden, Finland
ZONE 4
Switzerland, Norway, Iceland
ZONE 5
Liechtenstein, Bosnia, Serbia, Andorra, San Marino
For delivery to the UK 🇬🇧 please visit our UK website.
RETURNS
We hope you love your Florence Marine X gear, but we understand that sometimes products don’t fit, or you just want to return your purchase. That’s not a problem!
You can return your items free of charge as long as:
- You made your purchase from a Florence Marine X EU (this site only)
- Your purchase was received within the last 30 days
- Your product(s) are in their original condition, unworn, unwashed, has the original tags and packaging.
Please contact our customer service team who will be able to get your free returns label along with instructions sent over to you. We use DPD Shop Returns for all of our orders and returns are normally received back and processed quickly.
Unfortunately, we do not currently offer exchanges. If you need a new size, please return the original for a refund and place a new order as soon as you can.
For any orders returned not using our free returns service, we will be unable to reimburse any shipping charges incurred.